Our Receptionists

Bethanne Kushner

Bethanne Kushner
Bethanne Kushner, head receptionist, was recommended to Silver Maple by her sister, Jaime, and has been here for nine years. She has a knack for finding charts that go missing, and is known around the office as the “chart ninja.” Bethanne is passionate about providing excellent customer care; one thing she enjoys most about working at SMVC is that our staff thinks of our clients as not just customers—we get to know them and really value the relationships we form with them and their pets. When she’s not working, Bethanne can be found spending time with her husband and son. Fun Fact: Prior to working at Silver Maple, she was a hairdresser, having never previously had an office job or a job with animals.

Susan Crum

Susan Crum
Susan Crum, receptionist, has a strong love for animals, which is what brought her to SMVC, in addition to her good friend, Andi Kurzweg. Before coming to Silver Maple, she waitressed and bartended for many years, worked in a doctor’s office, and worked with the Humane Society of Berks County. She is a huge Phillies fan, and a huge sports fan in general. She also loves reading and checking out yard sales and farmer’s markets. She is blessed to have a wonderful family, great friends, and a house full of fur-babies: Ava, Mardi, Marbles, and Lizzie. Susan feels very lucky to have traveled and done and seen more things that she could have ever imagined, and is happy to have landed here at Silver Maple. Fun Fact: Susan has met many famous people, all by accident.

Karla Xander

Karla Xander
Karla Xander, receptionist, lives in Lehigh County very close to where she grew up. She graduated from Northwester Lehigh High School in the 1980s. Karla has been married for 34 years and has three children and five grandchildren that she takes care of when she's not at Silver Maple. She also has a horse, a pony, two goats, two dogs, and many cats; she loves both children and animals. She also loves baking and planting, and is very active in her church. Fun Fact: Karla has worked at SMVC for 20 years!

Caroline Foster

Caroline Foster
Caroline Foster, receptionist, is a local to the area and a recent graduate from Kutztown University. As she grew up on a farm, Caroline’s love and passion for animals started young. Her parents always had Labrador retrievers and English springer spaniels, among many other animals, but she never thought she would own an English springer spaniel herself until she met her husband, Roy. He, too, had springer spaniels growing up, so there was no question that they would have one together. Caroline and Roy also have a Boston terrier named Jade, and a kitten named Sven. She previously worked as a wedding coordinator at the Glasbern Inn, but after having her first son in February 2015, she decided that coordinating wasn’t what she really wanted to do. In summer 2015, Caroline started helping out on the Yoders’ farm, and shortly after, she interviewed and accepted a position as a receptionist at Silver Maple. Fun Fact: Caroline can juggle and was president of a juggling club. She also played intramural volleyball in college and her team won 1st place two years in a row.